FAQs

About the Dash

What date is the event? What time does it start?

City Mile Dash is on Friday 17 June 2016: the Race Village opens at 11am and the Dash commences at 1pm, with start waves up to 2:30pm.

Where does the course go and how long is it?

The race will start on the foreshore of Darling Harbour at Barangaroo Central and head north around Barangaroo Reserve returning to the Finish line at Dukes Pier in the Northern Cove. The course is measured by Athletics Australia as 1 mile (1.6km).

Check out the course here.

Can I take part as a team?

Yes, you may run as part of a team of 4 in the event.

How do I enter as a team of 4 or join an existing team of 4?

Just follow the simple prompts to set up a team in City Mile Dash and then have 3 mates join in to form a team of 4. Select either “Create new team” or “Join existing team” as your Entry Option during the registration process, then follow the prompts on the Registration page to complete the process.

Can I dress up in a costume?

Of course! The more fun you have at the event the better, so feel free to dress up like a goose, or as a gorilla or in your best fluoro outfits. It’s up to you and the sky is the limit!! There will be a prize for the best dressed individual.

What date does registration close?

Online registrations close at Midnight on Thursday 16 June 2016, although we will be taking registrations on the day of the event up until the last race wave. Runners wishing to register on the day will need to register at the Race Village.

Can someone take my place?

Participants may transfer their registration to another individual. If you wish to transfer your registration in the event, please call the Anderson Events hotline on 1300 132 921 so your record can be updated.

Can I switch teams or change a team member?

If you wish to switch teams or alter your team composition in the event, please call the Anderson Events hotline on 1300 132 921 so your record can be updated.

What does my entry fee pay for?

Race entry, race organisation and logistics, hire of equipment, race marshals, timing chip, race bib, finishers drink and medical services.

Can I get a refund on my entry fee?

The entry fee will only be refunded if advised prior to 5:00pm Sunday 12 June 2016 and will only be given where participation in the Event is not appropriate due to a medical reason that is supported by a current medical certificate outlining the condition. If you are unable to take part in the event, please call the Anderson Events hotline on 1300 132 921 so your record can be updated.

Unfortunately there are no refunds on donations or sponsorship.

Can I volunteer at the City Mile Dash event?

Yes of course!

We need people to help with staffing the course, logistics, race regos and the finish. We’d love to have you as part of the team. Contact the Anderson Events hotline on 1300 132 921 or email us.

How do I collect my race bib?

We encourage you to collect your bib before race day! When and where race bibs can be collected will be announced closer to the date. 

I am a runner, so will my timing chip be sent to me?

Timing chips are in each bib which you will be able to collect before or on race day.

Fundraising

Do I have to collect sponsorship money as well as paying an entry fee?

The entry fee only covers the event organisation and participant costs. We ask all participants to raise as much money as possible to fund Cancer Council NSW’s vital work. For more information about how to fundraise, click here.

Where does my money go?

Your fundraising money goes directly to Cancer Council NSW to help fund our work to beat cancer.  To find out more click here.

Online Fundraising Page

What is my personal website address?

Every participant that registers for City Mile Dash will have their own personal fundraising page created for them with a unique address (URL). If you have registered a team in City Mile Dash you will have a team fundraising page as well as your personal page. Please check your registration email for your URL.

Is online fundraising secure?

Yes – our fundraising website is hosted by Everyday Hero, a subsidiary of Blackbaud, who have for 30 years been developing software and services for non-profits.

Every payment made on our online fundraising system is fully secured, using the latest high-level encryption technology – the same standard most Australian banks use for their internet banking. The site uses 128 bit SSL (Secure Sockets Layer) between your browser and our website. Your credit card number is removed from the Everyday Hero on-line server and is only stored on a separate secure server by the payment gateway provider.

Does the fundraising site accept overseas donations?

Yes – with online fundraising, there are no geographic limitations. You can solicit donations from supporters interstate and overseas.

Is there a minimum amount I can donate?

No, there is no minimum amount for online fundraising, however please note that you will only receive a tax receipt for donations of $2 or more.

How do I know if my online donation was successfully processed?

If you have provided a valid email address when making an online donation, you will receive a tax receipt via email shortly after you complete your donation.

What types of payment do you accept?

Our online fundraising system accepts most major credit cards.

 How do I upload a picture or video?

To upload a photo, log onto your City Mile Dash fundraising page using the username and password you created. On the right hand side you will see “Edit this Supporter Page”. You will be able to upload your own photo.

How do I email and ask people for donations?

To send an email asking for a donation, log onto your fundraising page using the username and password you created. On the right hand side click on the “Share” button. After you have selected this option please follow the directions given.

How do I display cash and cheque donations on my online fundraising page?

Please click on the “Give Now” button on your supporter page. After you have selected this option please follow the directions given.

What do I do if I have forgotten my password?

If you have forgotten your password, click on the link in the ‘Log In’ section of the City Mile Dash home page. On the Everyday Hero page select ‘Forgot your password?’ You will be directed to another page to enter your email address and receive an email to reset your password.

I’ve got a problem with my fundraising page. Where can I get help?

If you are having difficulty with your fundraising page, then please call 1300 65 65 85 or email citymiledash@nswcc.org.au

Race Day

When should I arrive at the course?

The Race Village opens at 10am. Participants should arrive 45 minutes before their start time. Late registration is available off line up until the last wave. Warm-up starts before each event wave.

How can I get there?

The entry to Barangaroo Reserve will be on Hickson Road. You can walk, take a taxi or take our free shuttle bus service from York Street, Wynyard (see below for departure times).

Free Shuttle Bus Service (TBC)

We hope to have a free bus shuttle service departing from outside Wynyard Station on York Street. It will be leaving half hourly from 11.30am until 2.30pm going down to the event entry point. Return buses from the event will depart half hourly from 12.15pm until 3.15pm.

What’s happening at the Race Village?

We will advise more details about the program and activities at the Race Village closer to race day

I have raised $100 or more; how do I receive my Official City Mile Dash T-Shirt?

Race Singlets have been posted to eligible runners, however for those who raise $100 in the last week before the race they can pick up their T-shirts on the day.

What happens if it’s raining?

The event will only be cancelled if there are severe weather conditions that mainly include flash flooding, thunder and lightning or strong winds. Make sure you are suitably dressed for your event and remember that the event venue does not have change rooms.

We will post information on the Home page regarding any updates in relation to severe weather conditions, however Barangaroo is exposed to westerlies off the water.

What can I do with my gear?

There will be a tent available to hold minimal personal belongings in the Race Village, but do not bring anything of value. Please ensure all your belongings are in one bag.

Is there a wave for Elite runners?

If you can run a mile in under 5’20” (male) or 6’20” (female), then you should consider entering in the Elite Wave (1pm start).

Please email cecile@andersonevents.com.au with your details or identify yourself to the Elite Registrar at the registration tent on race day.

What happens if I start with the wrong group?

It is important to try and start in the correct wave that has been allocated to you because the waves need to be set off in numbers that are safe. If you do happen to miss your start, then please let one of the volunteers or marshals know so they can organise for you to start in another wave.

What do I do if I hurt myself or don’t feel well during the race?

We will have St John Ambulance at Barangaroo Reserve just in case anything like this happens.

Do you record my finish time and placement?

Yes, we will record this with the use of a timing chip embedded in your race bib. This will allow you to get an accurate time of how fast you ran on the Results page.

What do I do when I finish?

Enjoy the entertainment and Race Village at Barangaroo Reserve, cool down, stretch, and drink plenty of water. Prizes will be presented after the final finisher crosses the finish line at approximately 2.45pm.

Can I still enter on the day?

Yes, you can enter on the day of the event. If you’re entering on the day, please be down at the registration point in the Race Village 45 minutes before your race wave.  Registration will remain open until the start of the last race wave.

Can I donate on race day?

Yes, you can either donate by credit card or bring some cash for our bucket collection.

I’m not participating but my friends/family are running in the event. Can I come to the course on the day and watch?

Of course! We welcome any cheer squad members to Barangaroo Reserve so they can watch the Dash and cheer on their colleagues and family members.

Will photos of me or the event be available?

We will have several photographers on site and will post photos on the City Mile Dash Facebook page as soon as possible after the event. Photographers will also be capturing all the action on site and photos can be purchased after the event.

Any Other Questions?

How can I find out more?

If your questions haven’t been answered in this section and you need to find out more, please call 1300 132 921 or email cecile@andersonevents.com.au