Event questions
What date is the event? What time does it start?
City Mile Dash is on Friday 15 June, 2012 and it commences at 1pm. Registration opening from 11am. Warm-up starts before the event race time.
Where does the course go and how long is it?
The course will be running down Barangaroo, starting 500m in from the Kings St Wharf end. The dash is a 1 mile (i.e. 1.6km) distance.
What does my entry fee pay for?
- Timing chip
- Chest bib
- Free water at the end of the race
- Free entertainment on race day
- Access to St John Ambulance
Can I enter on the day?
Yes, you can enter on the day of the event. If you’re entering on the day, please be down at the registration point before 12 noon.
Can I take part as a team?
Yes, you may run as part of a team of 4 in the team event. To register click here.
Can someone take my place?
Due to health and safety, participants cannot change any event details. If you are unable to take part in the event, please call the Cancer Council NSW hotline on 1300 65 65 85 so your record can be updated. The entry fee is non-transferable and non-refundable.
What happens if it's raining?
Events will only be cancelled if there are severe weather conditions that mainly include flash flooding, thunder and lightening or strong winds. Make sure you are suitably dressed for your event and remember that the event venue does not have change rooms.
What can I do with my gear?
There will be a tent available to hold minimal personal belongings at the start line, but do not bring anything of value.
Do you record my finish time and placement?
Yes, we will record this with the use of a timing chip. Each participant will be given their own timing chip on the day which will allow them to get an accurate time of how fast they run their race.
What do I do if I hurt myself or don’t feel well during the race?
We will have St John Ambulance at Barangaroo just in case anything like this happens.
What do I do when I finish?
Enjoy the entertainment at Barangaroo, cool down, stretch, and drink plenty of water.
I’m not participating but my friends/family are running in the event. Can I come to the course on the day and watch?
Of course! We welcome any cheer squad members to Barangaroo so they can watch the dash and cheer on their colleagues and family members.
What happens if I start with the wrong group?
It is important to try and start in the correct group that has been allocated to you because the waves need to be set off in numbers that are safe. If you do happen to miss your start, then please let one of the volunteers or marshals know so they can organise for you to start in another wave.
Can I volunteer at the City Mile Dash event?
Yes of course! We need people to help with manning the course route, helping with logistics or race regos and the finish. Please call us if you are interested in helping in any way. We'd love to have you as part of the team call 1300 65 65 85 or email your interest to: citymiledash@nswcc.org.au
How can I get there?
Enter via the Barangaroo entrance north of King St Wharf next to Bungalow 8. To reach the starting line, walk 500m down the Barangaroo precinct to get to the registration space. In case you need to get your bearings, Hickson Road runs directly alongside Barangaroo.
Fundraising questions
Do I have to collect sponsorship money as well as paying an entry fee?
The entry fee only covers the event organisation and participant costs. We ask all participants to try to raise as much money as possible to fund our vital work. For more info how to fundraise, click here.
I’ve got a problem with my fundraising page. Where can I get help?
If you are having difficulty with your fundraising page, then please call 1300 65 65 85 or email citymiledash@nswcc.org.au
What date does registration close?
Online registrations close on Thursday 14 June, 2012 at 12 noon, although we will be taking registrations on the day of the event. Runners wishing to register on the day will need to be there before 12 noon.
I am a runner, so will my timing chip be sent to me?
Timing chips will be available on the day of the event to be picked up from the registration tent before 12 noon.
Where does my money go?
Your money goes directly to Cancer Council NSW to help fund our work to beat cancer. To find out more click here.
Can I get a refund on my entry fee?
Unfortunately there are no refunds on entry fees, donations or sponsorship.
Other Questions
How do I enter as a team?
Please refer to the team section on the website. Just follow the simple prompts to set up a team in the City Mile Dash and then have your team members join your team.
Is there a limit on participants?
Yes there is a limit of 2000 entrants.
Can I dress up in a costume?
Of course! The more fun you have at the event the better, so feel free to dress up like a goose, or as a gorilla costume or in your best fluoro outfits. It's up to you and the sky is the limit!!
How can I find out more?
If your questions haven't been answered in this section and you need to find out more, please contact citymiledash@nswcc.org.au
Online Donations
Is online fundraising secure?
Yes – our website is hosted by Artez, a North American technology company specialising in the development of online fundraising websites for non-profit and community organisations. Artez have successfully developed and utilised this technology for over 200 organisations around the world.
Every payment made on our online fundraising system is fully secured, using high-level encryption technology – the same standard most Australian banks use for their internet banking. The site uses 128 bit SSL (Secure Sockets Layer) between your browser and our website, with 1024 bit java encryption between our website and the Australian Banking Network.
Does the site accept overseas donations?
Yes – with online fundraising, there are no geographic limitations. You can solicit donations from supporters interstate and overseas
Is there a minimum amount I can donate?
No, there is no minimum amount for online fundraising, however please note that you will only receive a tax receipt for donations of $2.00 or more.
How do I know if my donation was successful?
If you have provided a valid email address when making an online donation, you will receive a tax receipt via email shortly after you complete your donation.
What types of payment do you accept?
Our online fundraising system accepts most major credit cards.
Online Fundraising
What is my personal website address?
Every participant that registers for City Mile Dash with receives a unique website address for their own personal fundraising page. If you have registered a team in the City Mile Dash you will have a team fundraising page as well as your personal page. Please check your registration email for your URL.
How do I upload a picture or video?
To upload a photo, log onto the site using the username and password you created. On the left hand side you will see menu options - Click on ‘Edit my page’. You will be able to select a photo from the content library we have set up or upload your own.
How do I email and ask people for donations?
To send an email asking for a donation, log onto the site using the username and password you created. On the left hand side there will be a menu option to send e-invites. After you have selected this option please follow the directions given.
How do I display cash and cheque donations on my online fundraising page?
In the menu list there is an "Add cash donations" option, so you can enter cash and cheque donations from your event. These donations will be added to your fundraising total on your personal event page, to help you reach your fundraising goal sooner.
You will also have the ability to pay in these donations using your credit card. Simply enter the donor's details including their email address and they'll be emailed a tax receipt.
Can I pay cash donations online using my credit card?
If you collect cash donations, you can choose to pay the cash in via your credit card. Go to "Add cash donations" on the menu list, and enter the amount, the person’s name and their email address, they will be sent an electronic tax receipt for their gift.
If they don’t have an email address, you can have the receipt sent to your own email address, then print it out and give it to the donor.
Technical Support
What do I do if I have forgotten my username/password?
If you have forgotten your username/password, click on the link the ‘Log In’ section of the home page labelled ‘Forgot your username and password?’ You will be directed to another page to enter your email address and receive an email to reset your password.
You can also change your password at any time - log into your account using your username/password and then click on the ‘Profile’ tab and then ‘Change password’.
What do I do if I have a technical support question?
You can contact us with your question by calling the events hotline directly on 1300 65 65 85.

